Our Customers Say...
A lot of love goes into what we do, and we hope you enjoy it.
We have been blessed by having the most delightful and gracious customers. We regularly receive the nicest letters from our customers, which makes serving people like you an absolute joy every day.
Click the links below to see our most up-to-date reviews on Facebook, FreeIndex and TrustPilot.
Or, scroll down to see some of the lovely notes we've received in the past.
From The Stone Bridge Post Bag...
"Truly happy days, my French combs arrived this morning beautifully packaged, if it wasn't Christmas I would think it was! They are gorgeous, I have searched for years for nice combs and apart from some diamante evening ones I found in Venice my search has been in vain until now. These stay in my fine hair, don't scratch my scalp and look lovely. I am going to give my hairdresser your card and encourage him to recommend your items to his clients! May I wish a Happy Christmas and Prosperous New Year from a very happy new customer!"
- Hannah D., London
"My hair clip just arrived in the post, the day after I ordered it, and only two days before Christmas!! I'm very impressed! The Beak clip is beautiful, but best of all, holds my very fine hair in place. The package was a delight to undo, your attention to detail was so well thought out. This is the first non metal clip that stays in my hair. The metal ones work well but I am allergic to them, end up scratching my scalp for days after I wear them. I will be ordering the cream one after Christmas!! Thanks again for such prompt service, I will spread the word! Merry Christmas"
- Louise F., Essex
"Thanks for the really quick service I only put my order in yesterday and they arrived today. I love the slide and my lovely floral barrette which I am not keeping for special occasions. I want to wear it with jeans or a dress. Why not brighten up your winter with fabulous hair glamour no matter where you go thats what I say thanks"
- Yvonne M., Glasgow
"Thank you so much yet again for your wonderfull customer service and personal touch. The hair clamp is fantastic and the basic elastics will just go on for ever and ever. Best online shop I have used (and I have used a few over the years) and best value for money. We are going on a cruise in the autumn so I will be ordering something special next time. THANK YOU!"
- Dorothy D., Oxfordshire
"Thank you so much for the parcel, as beautifully wrapped as a birthday present. And so nice to get your little note too. The French U pin is absolutely gorgeous, for the first time ever I can do a perfect chignon with one pin and no pain! And its firm and secure, doesn't fall out no matter how hard I wiggle my head. Trust the French to know how. I am really looking forward to my next purchase. Oh, and I have already sent your link to several long-haired girls on facebook. Several people have loved my chignon already, good thing all round then. I do feel very strongly about doing what I can to support small businesses like yours, I think yours is great. You have a wonderful attitude to customer care."
- Lin H., North Yorkshire
"Wow! My hair clip arrived beautifully packed and in record time. I will definitely be ordering another in the VERY near future. The hair clamp has been in my hair everyday since it arrived. I am EXTREMELY impressed and to anyone who has any doubts about paying that wee bit more for something other than a chainstore clip I must emphasise this clip of YOURS is real value for money. There is just no comparison. I have VERY fine hair and the clip holds it securely like no other clip I have had before but apart from that it also looks real classy."
- Margo C., Dumfries
"I wouldn't change a thing about Stone Bridge. I think your products, your service and the website are all perfect. My only regret is that I waited so long before making my first purchase with you. I thought, 'Stone Bridge can't be that much better quality than the high street, can it?' I wasted so much time and money on those other products. I'm intending to be round Stone Bridge a while yet!"
- Sue S., Devon
"Just to say thank you for your excellent service. I love the quality and look of your accessories. I hope that you are going to do more fabric covered claws at some point - the black and blue velvet ones receive many compliments."
- Diana H., Wiltshire
"Just wanted to say how happy I am with the two barrettes that came a couple of weeks ago. I was in the high street yesterday and glanced at the hair clips etc. I was struck by just how cheap and poorly finished the barettes looked compared to my lovely new 'made in France' barrettes from Stone Bridge! I love the quality of your far superior products - well worth the cost!"
- Jan G., Norfolk
"Just wanted to let you know that my lovely new clamps arrived today. I have been looking for the lovely Italian hair clips I have previously only been able to find in Florence or Milan over here for years now and finally I have found exactly what I have been looking for! I am going to be able to add lots of lovely new pieces to my collection now, you really have finally filled the gap in the UK market, thank you!"
- Rebecca G., West Yorkshire
"My clip and elastics arrived on Friday. Such a nice weekend surprise! The beak clip is again gorgeous. The ponytail elastic is quite huge, I underestimated the size, but they look very nice and "grown-up", so I am sure I will wear them regularly ;-)"
-Sabine M., Germany
"I'm keeping the Double headband. As soon as the hairdresser and I tried it, it was perfect with my hair and skin colouring as well as the style of the dress. Thank you and your colleague so much for all of your kind advice and enthusiasm. I really appreciated it. I love my purchase - it's perfect!"
- Linda R., Leicestershire
"Parcel arrived safely and I'm absolutely delighted. Your service is impeccable. I was able to hand out your business card to a lady who sat behind me at a show at the weekend who admired my gorgeous barrette!! Hair styling advice on your website is great -- many many thanks!!"
- Kate S., East Sussex